Implementation of Network Canvas within Partner Services

Implementation of Network Canvas within Partner Services

This project set out to reconfigure Network Canvas as a disease investigation tool for use within Partner Services and to pilot this version of the software within a single clinic site in order to demonstrate feasibility, acceptability, and gather preliminary evidence of efficacy.


Below you will find information about our partner site, our approach, and details on both our initial and final implementation.

This project set out to reconfigure Network Canvas as a disease investigation tool for use within Partner Services and to pilot this version of the software within a single clinic site in order to demonstrate feasibility, acceptability, and gather preliminary evidence of efficacy.


Below you will find information about our partner site, our approach, and details on both our initial and final implementation.

This project set out to reconfigure Network Canvas as a disease investigation tool for use within Partner Services and to pilot this version of the software within a single clinic site in order to demonstrate feasibility, acceptability, and gather preliminary evidence of efficacy.


Below you will find details of both our initial pilot and final implementation, as well as resources to help you implement Network Canvas locally using our workflow.

Our Partner Site

Our Partner Site

Our Partner Site

Howard Brown Health is an LGBTQ+ healthcare and services provider based in Chicago. The agency serves more than 40,000 adults and youth, focusing around primary medical care, behavioral health, research, HIV/STI prevention, youth services, elder services, and community initiatives. Howard Brown Health collaborates with CDPH to provide Partner Services for patients who test positive for HIV/STIs in their clinics.

Howard Brown Health is an LGBTQ+ healthcare and services provider based in Chicago. The agency serves more than 40,000 adults and youth, focusing around primary medical care, behavioral health, research, HIV/STI prevention, youth services, elder services, and community initiatives. Howard Brown Health collaborates with CDPH to provide Partner Services for patients who test positive for HIV/STIs in their clinics.

Howard Brown Health is an LGBTQ+ healthcare and services provider based in Chicago. The agency serves more than 40,000 adults and youth, focusing around primary medical care, behavioral health, research, HIV/STI prevention, youth services, elder services, and community initiatives. Howard Brown Health collaborates with CDPH to provide Partner Services for patients who test positive for HIV/STIs in their clinics.

How do we measure outcomes?

How do we measure outcomes?

How do we measure outcomes?

To understand the outcomes of our pilot implementation, we will assess feasibility and acceptability via key informant interviews and surveys, and initial evidence of efficacy through anonymized Partner Services data using a pre/post analysis of data qualitypartners notified, and timeliness.

To understand the outcomes of our pilot implementation, we will assess feasibility and acceptability via key informant interviews and surveys, and initial evidence of efficacy through anonymized Partner Services data using a pre/post analysis of data qualitypartners notified, and timeliness.

To understand the outcomes of our pilot implementation, we will assess feasibility and acceptability via key informant interviews and surveys, and initial evidence of efficacy through anonymized Partner Services data using a pre/post analysis of data qualitypartners notified, and timeliness.

What is our implementation strategy?

What is our implementation strategy?

What is our implementation strategy?

We are using the Active Implementation Frameworks (AIF) to guide our pilot implementation. AIF was chosen because of its comprehensiveness and becuase, unlike many other approaches, it heavily emphasizes the importance of the installation stage and the practical preparation necessary to ready a site to fully accommodate a new innovation. As detailed within our timeline, our project is following four stages: exploration, installation, initial implementation, and full implementation.

We are using the Active Implementation Frameworks (AIF) to guide our pilot implementation. AIF was chosen because of its comprehensiveness and becuase, unlike many other approaches, it heavily emphasizes the importance of the installation stage and the practical preparation necessary to ready a site to fully accommodate a new innovation. As detailed within our timeline, our project is following four stages: exploration, installation, initial implementation, and full implementation.

We are using the Active Implementation Frameworks (AIF) to guide our pilot implementation. AIF was chosen because of its comprehensiveness and becuase, unlike many other approaches, it heavily emphasizes the importance of the installation stage and the practical preparation necessary to ready a site to fully accommodate a new innovation. As detailed within our timeline, our project is following four stages: exploration, installation, initial implementation, and full implementation.

Initial Pilot

Initial Pilot

A pilot implementation posed a number of logistical challenges for our team and our partners. While direct integration with CHIMS/Maven (which would allow Network Canvas data to directly enter those systems) would have been the preferred solution, this was not possible within the scope of this initial project.


Our team devised the following workflow to assist DIS in transferring this highly sensitive and complex data from the Interviewer app, and into CHIMS/Maven.

A pilot implementation posed a number of logistical challenges for our team and our partners. While direct integration with CHIMS/Maven (which would allow Network Canvas data to directly enter those systems) would have been the preferred solution, this was not possible within the scope of this initial project.


Our team devised the following workflow to assist DIS in transferring this highly sensitive and complex data from the Interviewer app, and into CHIMS/Maven.

Open Interview Data in RShiny

Open Interview Data in RShiny

Open Interview Data in RShiny

Since automatic integration with CHIMS/Maven was not possible within the scope of this project, we instead developed a custom RShiny app to present Network Canvas data to DIS in a convenient format for copying into the system.

Since automatic integration with CHIMS/Maven was not possible within the scope of this project, we instead developed a custom RShiny app to present Network Canvas data to DIS in a convenient format for copying into the system.

Since automatic integration with CHIMS/Maven was not possible within the scope of this project, we instead developed a custom RShiny app to present Network Canvas data to DIS in a convenient format for copying into the system.

Conduct an Interview

Conduct an Interview

Conduct an Interview

A Partner Services Interview is conducted, using Network Canvas Interviewer and the co-developed interview protocol.

A Partner Services Interview is conducted, using Network Canvas Interviewer and the co-developed interview protocol.

A Partner Services Interview is conducted, using Network Canvas Interviewer and the co-developed interview protocol.

Copy data into CHIMS/Maven

Copy data into CHIMS/Maven

Copy data into CHIMS/Maven

Once formatted via the RShiny app, the DIS is able to quickly and easily copy data across into the CHIMS/Maven system.

Once formatted via the RShiny app, the DIS is able to quickly and easily copy data across into the CHIMS/Maven system.

Once formatted via the RShiny app, the DIS is able to quickly and easily copy data across into the CHIMS/Maven system.

Network Canvas Interviewer App

Network Canvas Interviewer App

Network Canvas Interviewer App

Network Canvas Interviewer is a desktop/tablet app for administering Network Canvas interviews in the field. Its interfaces are touch-optimized, making the interview experience intuitive and user-friendly for participants.

Network Canvas Interviewer is a desktop/tablet app for administering Network Canvas interviews in the field. Its interfaces are touch-optimized, making the interview experience intuitive and user-friendly for participants.

Network Canvas Interviewer is a desktop/tablet app for administering Network Canvas interviews in the field. Its interfaces are touch-optimized, making the interview experience intuitive and user-friendly for participants.

Interview Protocol (Initial Pilot)

Interview Protocol (Initial Pilot)

Interview Protocol (Initial Pilot)

In collaboration with our partners at HBH, we developed an interview protocol within the Network Canvas Software for conducting Partner Services interviews in accordance with the approach taken by the program's DIS and the data required by the CHIMS reporting system.

In collaboration with our partners at HBH, we developed an interview protocol within the Network Canvas Software for conducting Partner Services interviews in accordance with the approach taken by the program's DIS and the data required by the CHIMS reporting system.

In collaboration with our partners at HBH, we developed an interview protocol within the Network Canvas Software for conducting Partner Services interviews in accordance with the approach taken by the program's DIS and the data required by the CHIMS reporting system.

Howard Brown Health Training Guide (Initial Pilot)

Howard Brown Health Training Guide (Initial Pilot)

Howard Brown Health Training Guide (Initial Pilot)

Howard Brown Health coordinator, Justin Torres, created a comprehensive guide for utilizing the customized Interviewer App built by our team and the paired down interview protocol embedded within the app. This guide walks interviews through the process of downloading the app, installing the protocol, running the interview, and exporting the PDF table. Refer to the training guide below.

Howard Brown Health coordinator, Justin Torres, created a comprehensive guide for utilizing the customized Interviewer App built by our team and the paired down interview protocol embedded within the app. This guide walks interviews through the process of downloading the app, installing the protocol, running the interview, and exporting the PDF table. Refer to the training guide below.

Howard Brown Health coordinator, Justin Torres, created a comprehensive guide for utilizing the customized Interviewer App built by our team and the paired down interview protocol embedded within the app. This guide walks interviews through the process of downloading the app, installing the protocol, running the interview, and exporting the PDF table. Refer to the training guide below.

Demonstration of Network Canvas within a Partner Services Interview

Learn how Network Canvas is used as a data collection tool within the Partner Services interview. Watch how the protocol file is fetched and deployed within the Network Canvas Interviewer app, and how DIS conduct a Partner Services interview utilizing the tool.

Demonstration of the R Shiny “Data Reader” App

Demonstration of the R Shiny “Data Reader” App

Demonstration of the R Shiny “Data Reader” App

Data entry was a major challenge due to the complexities of software systems integration, so we created an rshiny data reader app designed to read data captured within the Network Canvas interview, and format it exactly as required by CHIMS/Maven. You can download this tool from GitHub.

Final Implementation

Final Implementation

While our original intent was to produce a Network Canvas protocol, mapped to required CHIMS data, that would allow DIS to complete the majority of a Partner Services interview within the tool, it became clear through feedback from our HBH partners that this did not afford the flexibility DIS were accustomed to in order to build client rapport and conversationally approach the interview. Further, the requirement of RShiny to read Network Canvas data into CHIMS added additional complexity to the DIS workflow.


In response, our team substantially pared down the Partner Services protocol to support the elicitation and management of partner data and developed a bespoke version of Network Canvas that would output a simple human-readable PDF table for DIS to leverage for easy triage and input into CHIMS.

While our original intent was to produce a Network Canvas protocol, mapped to required CHIMS data, that would allow DIS to complete the majority of a Partner Services interview within the tool, it became clear through feedback from our HBH partners that this did not afford the flexibility DIS were accustomed to in order to build client rapport and conversationally approach the interview. Further, the requirement of RShiny to read Network Canvas data into CHIMS added additional complexity to the DIS workflow.


In response, our team substantially pared down the Partner Services protocol to support the elicitation and management of partner data and developed a bespoke version of Network Canvas that would output a simple human-readable PDF table for DIS to leverage for easy triage and input into CHIMS.

Customized Interviewer App (Final Implementation)

Customized Interviewer App (Final Implementation)

Customized Interviewer App (Final Implementation)

*Note: the HBH Partner Services interview protocol is embedded within this version of Interviewer and will be available upon installing the program.

*Note: the HBH Partner Services interview protocol is embedded within this version of Interviewer and will be available upon installing the program.

*Note: the HBH Partner Services interview protocol is embedded within this version of Interviewer and will be available upon installing the program.

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drug use partners.

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Howard Brown Health Training Guide (Final Implementation)

Howard Brown Health Training Guide (Final Implementation)

Howard Brown Health Training Guide (Final Implementation)

Howard Brown Health coordinator, Justin Torres, created a comprehensive guide for the Interviewer app. This guide walks interviewers through each section of the implementation survey, breaking down the steps and providing helpful tips for optimal performances. Refer to the training guide below.

Howard Brown Health coordinator, Justin Torres, created a comprehensive guide for the Interviewer app. This guide walks interviewers through each section of the implementation survey, breaking down the steps and providing helpful tips for optimal performances. Refer to the training guide below.

Howard Brown Health coordinator, Justin Torres, created a comprehensive guide for the Interviewer app. This guide walks interviewers through each section of the implementation survey, breaking down the steps and providing helpful tips for optimal performances. Refer to the training guide below.

Questions or concerns?

Our team would be very interested in hearing from anyone in this space. Please reach out to us to discuss any aspect of this work by emailing info@networkcanvas.com.

Questions or concerns?

Our team would be very interested in hearing from anyone in this space. Please reach out to us to discuss any aspect of this work by emailing info@networkcanvas.com.

Questions or concerns?

Our team would be very interested in hearing from anyone in this space. Please reach out to us to discuss any aspect of this work by emailing info@networkcanvas.com.